

We at A-Leap.com (trading name of ALEAP
Knowledge Services Ltd) (“A-Leap”, “we”, “us”) respect your privacy and want
you to understand how we collect, use, and share data about you. This Privacy
Policy covers our data collection practices and describes your rights to
access, correct, or restrict our use of your personal data.
By using the Services of a-leap,
you agree to the terms of this Privacy Policy. We expect you shouldn’t use the
Services of A-Leap if you don’t agree with this Privacy Policy.
1.
What Data
We Get
We collect
certain data like information you entered yourself, data about which courses
you are enrolled for, your city information, interaction with us and how much
time you are spending on our website.
1.1
What data
you provide to us.
We may collect different data from
or about you depending on how you use the Services. Below are some examples to
help you better understand the data we collect.
Account
data - When you create or update your account, we collect and store
the data you provide, like your email address, password and then you create
your personal login details to the page.
Shared
content- Parts of the Services let you interact with other users or
share content publicly, including by posting reviews on a course page, asking
or answering questions, sending messages to students or instructors, or posting
photos or other work you upload. Such shared content may be publicly viewable
by others depending on where it is posted.
Course
Data- When you enroll in and take courses, we collect certain data
including which courses, assignments and quizzes you’ve started and completed;
your exchanges with instructors, and other students; and other items submitted
to satisfy course requirements.
Payment
data/information - You must provide certain payment and billing data directly to
our payment processing partners, including your name, credit card information,
billing address, and zip/postal code. For security reasons, ALEAP knowledge
services ltd or A-Leap does not collect or store sensitive cardholder data,
such as full credit card numbers or card authentication data.
Promotions/offers/free
e-book- We may invite you to complete a survey or participate in a
promotion, offers, free E-book download, free courses offer etc, either through
our services or a third-party platform. If you participate, we will collect and
store the data you provide as part of participating, such as your name, email
address. That data is subject to this Privacy Policy unless otherwise stated in
the official rules of the promotion or in another privacy policy. The data
collected will be used to administer the promotion or survey.
Contact
us/communication- If you contact us for support or to report a problem or concern
(regardless of whether you have created an account or not purchased any course),
we collect and store your contact information, messages, and other data about
you like your name and email addresses for future correspondence.
1.2
Data We
Collect through Automated Means
System Data- Technical data about your
computer or device, like your IP address, device type, operating system type
and version, unique device identifiers, browser, browser language, domain and
other systems data, and platform types
Usage data- Usage statistics about your
interactions with the Services, including courses accessed, time spent on pages
or the Service, pages visited, features used, your search queries, click data,
date and time, and other data regarding your use of the Services
Geography Data - An
approximate geographic location, including information like country and city.
2.
How do we
gather data about you.
2.1
Cookies-
Our
site uses tags called "Cookies" to identify customers when they visit
our Site. Cookies are used to remember user preferences and maximize
performance of our services. The information we collect with cookies is not
sold, rented, or shared with any outside parties. Users who disable their Web
browser's ability to accept cookies will be able to browse our Site but may not
be able to successfully use our Service.
We
use both session ID cookies and persistent cookies. A session ID cookie expires
when you close your browser. A persistent cookie remains on your hard drive for
an extended period of time. You can remove persistent cookies by following
directions provided in your Internet browser's "help" file.
Persistent cookies enable us to track and target the interests of our users to
enhance your experience on our Site.
This
privacy policy covers the use of cookies by our Site only and we will not share
any details with the advertisers.
2.2
Analytics –
We use third-party browser and
mobile analytics services like Google Analytics. These services use Data
Collection Tools to help us analyze your use of the Services, including
information like the third-party website you arrive from, how often you visit,
events within the Services, usage and performance data, and where the
application was downloaded from. We use this data to improve our services,
better understand how the services perform on different devices, and provide
information that may be of interest to you.
2.3
Advertising
–
We use third-party advertising
services Google AdWords, Facebook, Quora, etc to deliver advertising about our
Services on other websites and applications you use. The ads may be based on
things we know about you, like your Usage Data and System Data.
2.4
Other data
collection –
In addition
to our subscription services, we may collect data pertaining to web traffic
visiting our website. This is done using the Google analytics tool. No browsing
behaviour data specific to identifiable individuals is collected or stored.
Traffic data is for internal use only and will never be given to a 3rd party.
We do not
sell, exchange or rent personally identifiable information with third
parties. We may share generic aggregate demographic information not linked
to any personally identifiable information about visitors and users with our
business partners, trusted affiliates, and advertisers for the purposes of
making service more better.
3.
What we use
your data for-
We use your data to do things as
below:
· To provide
our services
· Communicate
with you
· Troubleshoot
issues
· Secure
against fraud and abuse
· Solicit
feedback from users
· Market and
administer promotions, surveys
· To identify
unique users from multiple platforms
· Improve our
services and develop new products
· Advertise
the services on the third-party websites and platforms
· Analyse
traffic, track purchases and track usage data
· Serve
personalized advertising
· As required
by law or necessary for safety and integrity.
4.
Whom does
we share your data
· We share
certain data about you with instructors, companies performing services for us,
analytics and data enrichment providers, companies helping us run promotions
and surveys, and advertising companies who help us promote our services.
· We may also
share your data as needed for security, legal compliance, or as part of a
business restructuring. Lastly, we can share data in other ways if it is
aggregated or de-identified or if we get your consent.
·
For Security and Legal Compliance: We may disclose your
data to third parties if we (in our sole discretion) have a good faith belief
that the disclosure is:
Ø
Permitted or required by law;
Ø
Requested as part of a judicial, governmental, or legal inquiry,
order, or proceeding;
Ø
Reasonably necessary as part of a valid subpoena, warrant, or
other legally-valid request;
Ø
Reasonably necessary to enforce our Terms of Use, Privacy
Policy, and other legal agreements;
Ø
We may also disclose data about you to our auditors and legal
advisors in order to assess our disclosure obligations and rights under this
Privacy Policy.
·
If ALEAP Knowledge Services Ltd undergoes a business transaction
like a merger, acquisition, corporate divestiture, or dissolution (including
bankruptcy), or a sale of all or some of its assets, we may share, disclose, or
transfer all of your data to the successor organization during such transition
or in contemplation of a transition (including during due diligence).
5.
Security
A-leap uses certified website
providers and other partners who has world class systems for proper data
collection, storage, processing and security measures to protect this collected
data against unauthorized access, alteration, disclosure or destruction of
personal information, username, password, transaction information and data
stored on our site.
6. Your Rights:
Reviewing
and updating your data
You can update the information we
store on your behalf by logging into your website account and updating your
profile. If you have forgotten the password then you can create the new one via
going to the ‘forgot password’ option. If you think you do not have access for
your account then please contact [email protected] at your earliest.
In line with the GDPR regulations,
you have the following rights:
Right
to be informed
You have the right to be informed
why and how we collect your personal data, how we will use this information,
who we share it with, what are the security measures we take to protect this
information and what are you are your individual rights. We will publish this
information in this Privacy Notice.
Right
of access
You have the right to access the
information we hold for you by logging to your online profile. If you need
further information. Upon your request, ALEAP Knowledge Services Ltd will
provide you with access to your personal information unless there is an
exception which applies under the General Data Protection Regulation, Data
Protection Act 2018 and The Privacy and Electronic Communications - EC
Directive - Regulations 2003. If we deny such access, we will tell you why.
To access to your personal
information please contact us via email or in writing as details provided on
the website in the contact us section.
Right
to rectification/correction
You have the right for inaccurate
or incomplete data we hold to be updated. If you ever think the data we are
holding for you is not correct or changed then please write to us or send us an
email to make the changes.
Right
to erasure
At your request, we will remove all
the data we have for you which we are not required legally to retain. If you
want us to delete any information which ALEAP Knowledge Services Ltd is holding
for you then please send us an email or write to us.
The
right to restrict processing
You have the right to restrict
processing when you have exercised one of the above right and it may take some
time to process that request. For example: when you contact us to update your
details you have the right to request restriction until your details are
updated.
Right
to withdraw consent
For the processing activities where
we have asked you for consent, you have the right to withdraw this consent at
any point by clicking on the unsubscribe link in any email we send you or
contacting the ALEAP Knowledge Services Ltd or send us an email at
[email protected].
The
right to object
You can object to the processing of
your personal data at any point by contacting at [email protected] or send us a
message. There may be instances where we may not be able to fulfil those
requests, but we will provide you with explanation when replying back to you.
Right
to not be subject to automated decisions and profiling
None of our processing activities
are purely automated. There are instances where we process data to analyse or
predict behaviour but we will ask you for explicit consent when this processing
will involve your personal data.
Right
to data portability
If you have provided us with your
personal data with consent or under the contact obligations, you have the right
to request the data you have provided to us in a machine-readable format should
you decide to move to another data controller
7. Our policy concerning children
We recognize the privacy interests of children
and encourage parents and guardians to take an active role in their children’s
online activities and interests. Children under 13 (or under 16 in the European
Economic Area) should not use the Services. If we learn that we’ve collected
personal data from a child under those ages, we will take reasonable steps to
delete it.
Parents who believe that ALEAP Knowledge
Services Ltd may have collected personal data from a child under those ages can
submit a request that it be removed to [email protected]
8. Updates and Contact Info
From time to time, we may update
this Privacy Policy. If we make any material change to it, we will notify you
via email, through a notification posted on the Services, or as required by
applicable law. We will also include a summary of the key changes. Unless
stated otherwise, modifications will become effective on the day they are
posted.
If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact at [email protected] or write to us.
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